1. Personal Data Controller

Helen Genius Agro Products Limited herein referred to as HGAPL, a company duly registered in the Federal Republic of Nigeria with its registered office at Plot 12, Federal School of Surveying, Oyo, Nigeria, shall act as the controller of your personal data.

The payment gateway company integrated with our website responsible for processing all payments made via our website www.geniusagroproducts.com shall be the joint controller of the following categories of personal data:

- Transaction data of sales and payments;

- Personal ID,

- Required Information of card details

2. Categories of Personal Data We Collect

We gather data that you voluntarily provide to us (e.g., an email address) and data that we automatically collect (e.g., your IP address).

2.1 Data You Provide to Us

During the registration process or while using the Service, you may be required to furnish us with information about yourself. This includes: first name, last name, phone number, email, gender, date of birth (collectively "Required Information"), address details, working hours, etc., as well as access to your photos, albums, and their metadata.

For certain activities, such as posting advertisements in the Mobile Phones category, unblocking your account, or making a duplicate account primary, you will need to provide us with your ID or similar identification document.

To participate in a commodity auction as a dealer, you will need to provide us with your Bank ID and САС.

2.2 Data Provided to Us by Third Parties

When you choose to log in using Meta, we receive personal data from your Meta account, including your profile image, name, and Meta ID. Unless you opt-out on the Meta Login screen, we may also collect additional data such as your email address, gender, date of birth, friends list, and location as indicated in your Meta profile.

For information on how Google processes your data, please refer to its Privacy Policy. You can revoke access granted to us by visiting Google Permissions.

When you decide to log in or verify your phone number using Truecaller, we obtain personal data from your Truecaller user profile with your consent. This includes your phone number, name, addresses, profile image, job title, company name, gender, and other information from your profile.

2.3 Data We Collect Automatically

- We collect data about your referring URL, which is the website from which you accessed our Service.

- We gather data from your device, including language settings, IP address, time zone, device type and model, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Meta ID.

- We record how you interact with our Service, logging features and content you engage with, frequency and duration of use, sections visited, and ads watched.

- We collect your Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID), which you can typically reset through your device's operating system settings.

- When you make payments through the Service, you must provide financial account data, such as your credit card number, to our third-party service providers. We do not retain full credit card numbers but may receive transaction-related data, including the date, time, amount, and payment method used.

- Please refer to our Cookies Policy for details on our use of cookies.

3. Data Protection Principles

In our data protection practices, we endeavor to ensure that personal data is:

- Processed in accordance with specific, legitimate, and lawful purposes to which you have consented;

- Adequate, accurate, and without prejudice to the dignity of the individual;

-   Stored only for the period necessary to fulfill the purpose;

-   Secured against foreseeable risks and breaches, including theft, cyberattacks, viral infections, dissemination, manipulation, and damage from natural elements such as rain, fire, or exposure to other natural elements.

4. Purposes for Which We Process Your Personal Data

We process your personal data for the following purposes:

4.1. To Provide Our Service

This includes ensuring a smooth user experience and addressing any technical issues or errors that may arise.

4.2. To Customize Your Experience

We tailor the content of the Service and offers to suit your personal preferences and interests.

4.3. To Manage Your Account and Provide Customer Support

We respond to your requests for technical support, service information, or any other communication you initiate. This may involve accessing your account to address technical support requests. For this purpose, we may send you notifications or emails regarding service performance, security, payment transactions, and updates to our Terms of Use or this Privacy Policy.

4.4. To Communicate with You Regarding Your Use of Our Service

We may communicate with you via push notifications or in-app chat. As a result, you may receive notifications on the website or via email about new messages on HGAPL. You can opt out of push notifications by changing the settings on your browser or mobile device and opt out of certain types of emails by following the unsubscribe link in the email footer, contacting our support team at hagricoop@gmail.com, or adjusting your profile settings.

4.5. To Research and Analyze Your Use of the Service

This helps us understand our business, analyze operations, maintain, improve, innovate, plan, design, and develop HGAPL and new products. We also use this data for statistical analysis and to test and enhance our offerings. This analysis informs our decisions on how to improve HGAPL, such as focusing on improving less popular sections like the Jobs category based on usage data.

4.6. To Send You Marketing Communications

We may add your email address to our marketing list for campaigns, informing you about products, special offers, and partner products. You can unsubscribe from marketing emails by following the instructions in the email footer, contacting our support team, or adjusting your profile settings.

4.7. To Personalize Our Ads

We and our partners use your data to create targeted ads that are relevant to you. For example, if you've visited our website, you might see ads for our products in your Meta feed. We may target ads through various ad networks and exchanges, using data from advertising technologies on and off our services, such as unique cookies, device identifiers, geolocation, and operating system information.

4.8. To Enforce Our Terms and Conditions of Use and Prevent Fraud

We use personal data to enforce our agreements, detect, prevent, and combat fraud. This may involve sharing your information with law enforcement agencies, particularly in disputes related to our Terms of Use.

4.9. To Comply with Legal Obligations

We may process, use, or share your data as required by law, especially when requested by law enforcement agencies through legal means.

4.10. To Process Your Payments

We offer paid products and services within the Service, using third-party payment processing services. This enables you to make payments and access paid features.

5. Legal Bases for Processing Your Personal Data

We process your personal data on the following legal bases:

5.1. Your Consent

We rely on your consent for the use of cookies as described in our Cookies Policy.

5.2. To Perform Our Contract with You

5.3. For Our (or Others') Legitimate Interests

We rely on our legitimate interests for various purposes, including:

- Communicating with you about your use of our Service, such as sending push notifications for unread messages, based on our interest in encouraging Service usage.

- Researching and analyzing your use of the Service to improve it, understand user preferences, and provide a better experience.

- Sending marketing communications to promote our Service in a measured way.

- Personalizing ads to promote our Service in a targeted manner.

- Enforcing our Terms of Use and addressing fraud and unauthorized Service use.

5.4. To Comply with Legal Obligations

6. Parties With Whom We Share Your Personal Data

We share information with third parties that assist us in operating, providing, improving, integrating, customizing, supporting, and marketing our Service. We may share certain sets of personal data for purposes and with parties indicated in Section 2 of this Privacy Policy. These third parties include:

6.1. Service Providers

We share personal data with third-party service providers that operate on our behalf, following our instructions. This includes cloud storage providers, data analytics providers, login service providers, marketing partners, payment services providers, and financial institutions.

6.2. Law Enforcement Agencies and Other Public Authorities

We may use and disclose personal data to enforce our Terms of Use, protect our rights, privacy, safety, or property, and that of our affiliates, you, or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or as required by law.

6.3. Third Parties in the Event of a Merger or Acquisition

As our business evolves, we may buy or sell assets or business offerings. Customer information is typically one of the transferred assets in such transactions. We may also share information with affiliated entities and in the context of corporate transactions, such as a sale of our business, divestiture, merger, consolidation, asset sale, or in the unlikely event of bankruptcy.

7. Available Remedies

In the event of a data breach that poses a risk to individuals' rights and freedoms, we will notify the competent supervisory authority if such notification is mandatory. If we assess the risk as "high," we will also notify the affected data subjects without undue delay. The timeframe for such notification will be determined based on the number of affected data subjects and the time needed to collect contact information for notifications.

If the measures taken or proposed in response to the breach do not address your concerns, you have the right to lodge a complaint with a competent supervisory authority or seek redress in a court of competent jurisdiction.

8. No Limitation Clause

We shall not be exempt from liability in cases where we breach the principles outlined in Section 3.

9. Exercising Your Rights 

To control your personal data, you have the following rights:

- Accessing, reviewing, updating, and correcting your personal data in the settings section on the website or requesting a copy of your personal data collected during your use of the Service.

- Deleting your personal data by sending us an email at hagricoop@gmail.com or deleting your account via the provided link. We will make reasonable efforts to honor your request, though we may be legally required to retain some data; in such cases, we will fulfill your request after we have met our obligations.

- Objecting to or restricting the use of your personal data, including for direct marketing purposes.

- The right to lodge a complaint with a supervisory authority. While we encourage you to contact us directly to address your concerns, you have the right to file a complaint with a competent data protection authority.

To exercise any of your privacy rights, please send a request to hagricoop@gmail.com

10. Age Limitation

We do not knowingly process personal data from individuals under 16 years of age. If you become aware that someone under 16 has provided us with personal data, please contact us at hagricoop@gmail.com

11. International Data Transfers

We may transfer personal data to countries other than where it was originally collected to provide the Service as outlined in the Terms of Use and for the purposes described in this Privacy Policy. If these countries do not have the same data protection laws, we implement additional safeguards. Specifically, if we transfer personal data from the EEA to countries without adequate data protection, we use Standard Contractual Clauses approved by the European Commission or rely on European Commission adequacy decisions.

12. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. If we decide to make material changes, you will be notified through our Service or other means, and you will have the opportunity to review the revised Privacy Policy. By continuing to use the Service after changes become effective, you agree to the revised Privacy Policy.

13. Data Retention

We will store your personal data for as long as it is reasonably necessary to achieve the purposes outlined in this Privacy Policy, including providing the Service to you, which covers the period during which you have a HGAPL account. We will also retain and use your personal data as required to comply with legal obligations, resolve disputes, and enforce agreements. We will store hashed versions of your email address, phone number, identification documents, and information about account blocks after fulfilling your request to delete personal data. 

14. Contact Us

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For questions about your account or personal data, please contact us at hagricoop@gmail.com